People and the conversations they have are at the heart of what make businesses tick.

It is now widely accepted that an engaged workforce can reap benefits for a business. A recent Gallup Survey found that corporations with higher engagement levels generated 27% higher profits, 50% higher sales, 50% higher customer loyalty and 38% above average productivity.

Furthermore, two out of three mergers fail when organisations neglect cultural issues - integrating and redefining organisational culture is critical to a successful integration.

At Hill & Knowlton, we believe people make change happen at all levels of an organisation. We also appreciate that successful change needs a clear understanding of the context within which change is occurring.

Hill & Knowlton works with clients to design and initiate conversations that engage employees, manage organisational and behavioural change and deliver solutions that make a difference to their business. Hill & Knowlton understands the power of storytelling, the value of sound communication channels, the impact of targeted messages and the importance of evaluation.

Our offer includes, but is not limited to:

• Change management: organisations’ re-design; post-merger integration; or change strategy design

• Communications strategy and planning: strategy development; audits and evaluation

• Communications services: writing; employee engagement workshops; storytelling and communications toolkits

• Leadership – communications training; communications cascades; and strategic communications health-check

Hill & Knowlton Asia Pacific launched its regional Change and Internal Communications offering in February 2008.